September 2017
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The Yoko Ono Factor

Tool: Dealing with the fact that nothing lasts forever

Two weeks ago, I spoke with a start up team that had just lost a team member and was in the dumps. Starting a business is tough and having someone leave was hard on those that stayed. They are not the first firm to experience it and they [...]

Signs You Should Worry: Testing

One of the keys to achieving quality IT projects is a solid test and review process. As a project owner, you may not be able to read a single line of code, but you will be able to understand poor test results. Whether the test personnel are on your staff or outside consultants, their [...]

Who’s in The Crow’s Nest?

“Right now, we don’t have an entity, an oversight entity, a government entity, that thinks to itself: What happens if this institution gets into trouble and is going to fail? What would we do about it at that time? The primary focus of most supervision is to prevent them from getting into trouble…”

Ron Feldman [...]

Case – “Unpredicted, Yes. Unexpected, No.”

Communicating bad news is hard and it pays to do it well. There are some who argue that you cannot judge a manager or a firm by what they do when times are good, but only by how they manage when times are bad.

Many of the managers that were good at getting flattering profiles in the [...]

Kaplan and Norton: Ignoring Risk Is Not An Option

Kaplan and Norton correctly assert that management all too frequently ignores risk as a factor in managing their firms. They explain that part of the reason for this failure is the lack of good measurement tools to quantify “rare, or black swan, events”, but this is no excuse. The inability to quantify these risks does [...]

Case – Incident-Focused vs. Operations-Focused Business Continuity

The following example should help to explain the difference between an incident and an operations focus for business continuity.

Hypothetical Bank’s business continuity process focuses considerable effort on planning and rehearsing its responses to various threats in a holistic and interdisciplinary manner. This preparation proves especially useful one morning when the bank’s IT security staff detect a [...]

Probability vs. Vulnerability

Traditionally, risk is measured by weighing effect and probability. The general view on this is changing. Effect is still measured in terms of how much damage the risk will cause if it occurs, but now probability is being replaced by vulnerability.

Probability is being criticized for only looking backwards, for measuring the odds something bad will happen [...]