September 2017
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Socks, Then Shoes

It’s all about the basics

Almost any professional golf or tennis coach will tell you that they spend most of their time teaching the basics. Golfers forget to keep their heads down. Tennis players fail to follow through. No one, no matter what the sport, seems to remember that footwork is key.

Regular readers know that this site is [...]

Are You Making Compliance Harder Than You Need To?

Sometimes the answer is not another spreadsheet

One of the smarter people I have worked with always had an ace up his sleeve. Some aces were purely professional, while others seemed like party tricks – but the latter were surprisingly effective. He always knew, for example, what people took in their coffee. It turned out that the [...]

Audits gone bad can be pretty spectacular

They can also be rather instructive

A friend and I once went to one of our firm’s locations only to find that it was “unavailable” due to an audit. The auditors, visibly annoyed and sharpening their fine-toothed combs, were awaiting the arrival of their boss – summoned by one of our colleagues. He had called the head [...]