October 2017
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Capturing Lessons Learned

Tool: Avoid the finger-pointing and capture the knowledge

The ability to learn from from mistakes is a key function. It is central to risk management, a main focus of rapid prototyping and central to effective iterative planning and development. One of the biggest obstacles to learning from mistakes is assigning blame. There is a simple way to [...]

Lessons Learned: Remember H1N1?

A little embarrassing, wasn’t it?

H1N1 was pretty standard as far as overreactions go. The media conjured up a vision of biblical plagues and many bought the story hook, line, and sinker. Hysteria is exciting and the experts telling us that Armageddon lay round the corner were more interesting than the experts telling us to wash our [...]